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Trading Standards – Business Advice

Information about Trading Standards advice for businesses in North Lincolnshire.

About us

Trading Standards make trading safe and fair for everyone. If you run a business, it is important that you understand all the laws that apply to you. This not only makes good business sense, but usually means you are not at risk of substantial financial penalties for non-compliance.

We know that trading standards legislation can be complex and can sometimes feel like a burden, but for general questions, free guidance is available at the Trading Standards Institute’s Business Companion.  You can also get other useful information if you are thinking of starting a business on the business pages of GOV.UK.

If you require more comprehensive advice than that provided on the Business Companion website, or if you would like an officer to answer a specific query in regard to your business, we offer a bespoke Trading Standards Business Advice Service tailored to the needs of your business.

Register to receive Trading Standards business advice

To access our Trading Standards Business Advice Service, you will need to register and agree to our Trading Standards Business Advice Policy.

Register for business advice

Your personal data will be treated in accordance with the Data Protection Act 2018.

Once registered, you will be able to purchase one of our Trading Standards Business Advice packages that range from a simple pay-as-you-go arrangements through to more formal Primary Authority Partnerships. You may also qualify for 30 minutes of free advice per year.

Advice you can get

Trading Standards can offer advice on, but not limited to:

  • Provision of interpretations of legislation specific to a business
  • Diligence procedures and control systems
  • Product assessments, including product labelling for compliance with relevant legislation
  • Formal or informal analysis of goods and reports
  • Testing of goods (specific gravity checks, quantity checks, product safety checks etc.)
  • Assessing new or revised terms and conditions for compliance
  • Assessment of brochures, leaflets or websites intended to promote or market a business
  • Providing training and talks to a businesses and employees
  • Site visits and inspections at the request of the business

Primary Authority arrangements

A Primary Authority Partnership is bespoke to the needs of your business. If you wish to discuss entering into a Primary Authority arrangement with us, please register and request a bespoke quotation.

Terms of business

The service we provide will abide by the North Lincolnshire Council Trading Standards Business Advice Policy [PDF, 233Kb] and its terms and conditions.

We will acknowledge requests for Trading Standards Business Advice within three working days.

Charges will be agreed in advance.

Contact

For consumer advice:

Citizens Advice Helpline

0808 223 1133

For business advice:

Online Business Advice

trading.standards@northlincs.gov.uk

 

Personal callers by appointment only

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm