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Information Complaints

Information complaints

Information complaints

If you are unhappy with any aspect of how we are looking after your personal information or about the response you have received to a request for information you can ask for an internal review (complaint investigation).

How to I ask for an internal review (complaint investigation)?

Please see our Information Complaints Policy [PDF, 237Kb] for details of how we will carry out an internal review (complaint investigation).

If you require assistance to make a complaint:

Please contact one of our Local Links or call our Customer Contact Centre on 01724 297000 for assistance.

What do I do if I am still unhappy after you have investigated?

If you are still unhappy following the completion of our Internal review (complaints process) you can appeal to the Information Commissioner. Details of this process are on the Information Commissioner's website.

Other sites of interest

Contact details

customerservice@northlincs.gov.uk 

Customer Services Contact Centre

01724 297000 

or write to

Principal Information Governance Officer 
North Lincolnshire Council 
Civic Centre 
Ashby Road 
Scunthorpe 
DN16 1AB

Opening hours

Monday to Thursday: 8:30am to 4:30pm

Friday: 8:30am to 4pm

Last updated: 03/05/2016
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