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Data Protection

Data Protection

What is data protection?

The council processes information about people who either live in North Lincolnshire and, in some cases, about those who live outside the area.

The Data Protection Act 1998 (DPA) sets out how the council should look after this information if it is considered to be personal information. It also provides individuals with certain rights about to their own information.  Data Protection legislation changes on 25 May 2018 when the General Data Protection Regulation (GDPR) comes into force.

Information is classed as personal if it could identify you as an individual.

We have created a Data Protection and Confidentiality Policy [PDF, 481Kb] to explain how the council will comply with the Data Protection Act 1998.

Data quality is also an important consideration under the DPA and our Data Quality Framework [PDF, 1Mb] provides more information.

Our responsibilities

Organisations like the council must ensure they abide by the eight principles of the DPA to ensure personal information is:

• Fairly and lawfully processed
• Obtained for specified and lawful purposes
• Adequate, relevant and not excessive
• Accurate and up to date
• Not kept for longer than necessary
• Processed in line with your rights
• Secure and protected
• Not transferred out of the European Economic Area without adequate protection

Your rights

You as an individual have rights under the DPA, including being able to:

• Request access to your own personal information by making a Subject Access Request.
• Request that the council amends how it is looking after your personal information. For
   example, to ask that inaccurate information is corrected.

What information can I ask for?

The DPA allows you to request access to your own personal information. This is known as making a Subject Access Request.  The Access to Information Policy [PDF, 567 Kb] provides further information.

What information is not covered?

Non personal information is not covered. Please see our Freedom of Information Act pages for more information about how to request general information from the council. Visit our Environmental Information Regulation pages if you would like to know about requesting environmental information.  

How do I request my information and is there a charge?

The DPA requires you to make your Subject Access Request in writing. Please print and complete our Subject Access Request (SAR) Form [Doc, 145Kb].

Please read the guidance notes [PDF, 42Kb] and Information Request Charging Policy [PDF, 232Kb] which explains any charges that may apply, before completing your form.

Adoption file

Adults who have been adopted can request access to their original adoption files. Please see our adoption file access page for more information and to access the Adoption File Request Form.

If you require assistance to make your request please contact one of our Local Links or call our Customer Contact Centre on 01724 297000

What to do if you are not happy

We aim to comply with the DPA by responding promptly and correctly. However, if you have an issue or would like to make a complaint, please see our Information Complaints page.

Contact details

01724 297000

Principal Information Governance Officer
North Lincolnshire Council
Civic Centre
Ashby Road
DN16 1AB

Opening hours

Monday to Thursday: 8.30am to 4.30pm

Friday: 8.30am to 4pm

Last updated: 15/04/2018