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Scrutiny Panel to hear fate of Thames Ambulance Service over failings

Scrutiny Panel to hear fate of Thames Ambulance Service over failings

1 December 2017

Chairman of the North Lincolnshire Health Scrutiny Panel, Cllr Holly Mumby-Croft will on Monday 4 December, demand action is taken if a vital transport service that is letting down North Lincolnshire residents shows no signs of improvement. 

The service provides patient transport to thousands of eligible North Lincolnshire residents, taking them to and from hospital and surgeries for treatment.

This comes one month after the Panel met provider Thames Ambulance Service and the North Lincolnshire Clinical Commissioning Group, who commissioned the service, where they promised improvements would be made or action would be taken.

They told the Panel then that formal meetings would take place with the transport provider and that they would impose sanctions if performance did not improve.

The Panel will hear what representatives from the NLCCG and Thames Ambulance Service have to say at its next Scrutiny meeting on Monday 4 December at 9am at the Civic Centre in Scunthorpe.

Cllr Holly Mumby-Croft, chair of North Lincolnshire Health Scrutiny Panel, said:

“It is a real concern to me, the Panel and to those residents who have been affected and feel let down. It’s not acceptable – our residents deserve better.

“The Care Quality Commission raised a number of concerns about this provider a year ago and I want to ensure that they have now been resolved. A month ago, we were promised things would improve, so I am really hoping this is the case.

“On Monday, I will be asking what has improved since we last met and will be seeking assurances that action is taken if nothing has improved. I appreciate that the NLCCG also find it unacceptable, but ultimately, they are responsible and I am hoping that they will come to the meeting with some good news.”

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First Published:01 December 2017