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Renewing your bus pass

Renewing your bus pass

Please note that you will not receive your new pass automatically, you will need to contact us to renew it. 

You can renew your pass up to a month before it expires.

We cannot renew a pass which has been issued by a different authority. If you are now a resident of North Lincolnshire you will need to apply for a North Lincolnshire pass.

Please check the eligibility criteria before renewing your pass as this has now changed. 

There are a number of ways to renew your bus pass depending on the type you have:

If your address has changed you must tell the officer this before your pass is renewed.

If you have an elderly pass that is due to expire, as long as you are happy with your photo, you can renew your pass by:

If you would like a new photograph then you need to go to your local link office or Shopmobility in Scunthorpe for them to take a new photo and to re-issue your pass.

There is no charge for a bus pass on first application or renewals of expired cards. Other requests for replacements are subject to a charge of £10.

If your address has changed you must tell the officer this before your pass is renewed.

Disability passes can only be re-issued on proof of continuing eligibility. You will need to take proof to your nearest local link office or the Shopmobility office in Scunthorpe for them to renew your pass.

The following proofs of eligibility can be used to renew your pass:

  • DLA (Disability Living Allowance) letter issued within the last 12 months showing high rate mobility
  • PIP (Personal Independence Payment) letter issued within the last 12 months showing at least eight points against either the 'Moving Around' and or 'Communicating Verbally' activities. The whole of the letter must be brought as proof in order that these can be seen.
  • WPMS  - War Pensioner's Mobility Supplement
  • Blue Badge
  • Certificate of Registration from Adult Social Services - Ironstone Centre (showing blind or partially sighted, dual sensory loss, deaf without speech, learning disability)
  • A letter from the DVLA revoking your driving licence, or, a letter from a consultant or other medical professional, for example, qualified mental health practitioner, which confirms that the applicant would be refused a driving licence on medical grounds (other than because of misuse of alcohol or drugs).  Letters should be dated within the last 12 months.

If you don't have any of the above then you can check our eligibility pages for further information on how you might qualify for a pass.

There is no charge for a bus pass on first application or renewals of expired cards. Other requests for replacements are subject to a charge of £10.

You can apply for a bus pass at any of the following places:

Where to apply Information

Scunthorpe Shopmobility Office

Fenton Street, Scunthorpe (on the ground floor of the Parishes multi-storey car park)

Applications taken Monday to Saturday: 9.30am to 12.30pm and 1pm to 3pm

Ashby Local Link

Ashby Turn, Ashby High Street, Scunthorpe (within the library)

Please call for an appointment on 01724 296832

Barton Local Link

Providence House, Holydyke, Barton-upon-Humber

Please call for an appointment on 01724 296800

Brigg Local Link

The Angel, Market Place, Brigg

Please call for an appointment on 01724 296840

Crowle Local Link

Crowle Community Hub, 52 - 54 High Street, Crowle

Please call for an appointment on 01724 296850

Epworth Local Link

Chapel Street, Epworth

Please call for an appointment on 01724 296870

There is no charge for a bus pass on first application or renewals of expired cards. Other requests for replacements are subject to a charge of £10.    

Contact details

public.transport@northlincs.gov.uk
01724 297460

Public Transport 
Hewson House 
Brigg 
DN20 8XQ

Opening hours

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

Last updated: 30/09/2016