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Cashless parking

Cashless parking

Parking in council car parks can be paid for using your mobile phone and a debit or credit card. This facility is provided by RingGo, an established provider of cashless parking areas across the country. The information below has been provided by RingGo to help you use the service. 

RingGo is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine.  When you park your car in an area featuring the RingGo service, you simply contact RingGo by smartphone app, calling, SMS or online, and pay for your parking by phone.  

With RingGo:

  • You no longer need to carry change
  • You don’t have to visit a parking machine
  • You don’t need to walk back with a parking ticket – Civil Enforcement Officers check which vehicles are parked with RingGo via their handheld units 

You can pre-register with RingGo either by using the RingGo smartphone apps (downloadable free of charge either through your handset or from the relevant store) or on the registration page of the RingGo website.  

If you pre-register for the service you will be asked to provide:

  • The number plate, colour and make of your vehicle
  • Your payment card details 

Alternatively, you can register at the same time you want to park, either by using the RingGo apps or by calling RingGo on 020 3046 0010.

Once registered, RingGo recognises your mobile phone number and retrieves information you have given previously.  This means that when you pay you only have to provide: 

  • The location code where you are parked.  Each area offering RingGo has its own four or five digit location number. Local signs provide this information. 
  • The length of time you want to park
  • Your payment card three digit security code 

Watch our video of how to register and pay with RingGo.

There are several ways to pay to park with RingGo:

  • By smartphone app 
  • By calling the phone service
  • By text message or
  • Through the internet (either via a mobile or PC)
  • (For businesses) by using the special RingGo Corporate solution

Details on each are provided below.

Smartphone app

iPhone, Android, Windows phone and Blackberry 10 users can download a RingGo smartphone application (free of charge), through their handset or from the relevant store. The app allows you to register for the service, locates your nearest RingGo zone, lets you manage your account and allows you to pay to park directly through the app.  

Click on the links below to go the relevant website:

iPhones handsets

Apple iTunes store

Android handsets

Google Play 

Blackberry 10 handsets

Blackberry World 

Windows handsets

Windows store

Automated phone service

To use the automated phone service, you simply call the telephone number on the signs when you want to park.  RingGo will remember you (by recognising your mobile phone number) and ask you to:

  • Confirm the vehicle you want to park
  • Confirm the location where you want to park
  • Say how long you want to stay, and
  • Provide the security code from your credit card 

Text to park

You can use the quick and easy RingGo “text to park” option instead. So for instance, sending a message with ‘RingGo 18215 4h 867’ to 17800 will park your nominated vehicle for four hours in The Parishes multi-storey car park.   

For details on how to set up the service for your particular location visit our text to park page

Internet options

If you have a phone with mobile internet access, you can use the myRingGo site to pay for your parking.  Simply login and complete the details.  Alternatively you can use the same link from a standard PC or other internet connected device.

For more information on all of these options, please visit the myRingGo website .

RingGo Corporate

RingGo Corporate is a special form of the RingGo service, designed for business employees. It saves time and hassle by allowing businesses to set up a prepaid account, which nominated employees can use for payment when parking for business. There is no need for employees to know company credit card details or pay and claim. They also get alerted when their parking is about to run out, reducing the risk of receiving a parking charge notice. 

There is no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone applications.  

When you park your vehicle with RingGo, you generally pay a 20 pence convenience charge on top of the normal parking tariff charges which apply. This parking charge will be shown on your monthly credit or debit card statement.    

If you call RingGo, the number used is a geographic one, so you are charged the standard rate agreed with your mobile phone operator. Such calls are often included free within mobile phone packages, so if you receive a free “bundle of minutes”, your call will usually be included within this.  

If you use the RingGo “text to park” option, you will pay for the text message at your agreed operator rate.    

The optional parking session confirmation messages and reminder texts, alerting you when your session is about to run out, cost 10 pence per message.  

Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo.  If you want to extend your stay, simply contact RingGo again and the service will ask you: 

  • How long you want to extend
  • What your card security code is 

The RingGo system automatically recognises that you have a parking session currently operating.  

If you need a VAT receipt for your RingGo parking session, you can view and print it online by logging into the myRingGo website. If you provide us with your email address, you can opt to receive a receipt automatically every time you park.  Just login and add your email address into the Settings menu.

Please visit the where it works page of our website to see all the location numbers in your area and across the UK.

For general information about RingGo please visit the my RingGo website. If you have a specific question about how RingGo operates, please visit the myRingGo help page which contains a lot of common queries.

Cobalt Telephone Technologies is a British-based company that has developed the RingGo service. Now part of the Parkmobile worldwide group, we have been operating since 1997 and developing and managing innovative automated telephone and web-based solutions since this time.  For more information please visit the Cobalt Telephone Technologies website

Related pages

Other sites of interest

Contact details

Opening hours

Our Parking Services Team are available:

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

Last updated: 23/11/2016