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Pest Control Information

Pest control information

We aim to ensure that, as far as possible, North Lincolnshire is free from pests of public health significance. We do this by providing a pest control service at a reasonable cost to the occupiers of domestic and commercial premises.

Please note: we only treat for rats, mice, wasps, ants and fleas. We are unable to assist with any other types of pests and cannot provide free advice.

We can treat infestations of rats, mice, wasps, fleas and ants at your domestic or commercial property for a reasonable charge.

In domestic situations, we are able to give free advice and information as well as free identification. We welcome your photographs of unidentified pests: please email us a photograph to  environmental.health@northlincs.gov.uk.

We also monitor sightings of rats in the public domain where treatment may not be suitable.

When treatment is required, we will do our best to contact you to arrange a visit within two working days. Please be aware that in times of high demand, particularly in the summer months, this wait time may increase.

For more information on our pest control service, please email us on environmental.health@northlincs.gov.uk.

Rats in your garden:

Look out for signs of infestation, which include:

  • multiple sightings of rats over short period of time
  • nests or burrows.  These will be easily identifiable as holes in the ground or inside ‘harbourage’ such as piles of logs or waste. 
  • runs and smears. As rats tend to follow the same routes when travelling, look for clear depressions in grass or dark coloured smears.

If you cannot see any of the above signs of infestation and you have only experienced one sighting of a rat, we are not able to provide treatment.

If you have an infestation of rats, you can use our online form to:

Request pest control

Rats in the public domain:

We welcome reports of rat sightings in the public domain. We regularly monitor sighting information and will act on multiple sightings in the same location by considering it for other types of treatment, such as sewer baiting.

Please note: We are unable to respond to calls regarding rat sightings, either on your property or in the public domain. We will only respond if you request treatment.

To report a rat sighting in the public domain, please email us on environmental.health@northlincs.gov.uk.

We can treat for mice inside your domestic or commercial property. Inside includes garages, sheds and outbuildings.

If you would like to request treatment for mice, you can use our online form to:

Request pest control   

We can treat wasps at your domestic or commercial property. Please note we do not remove wasps nests.

Before requesting treatment, please use our identification photographs below to ensure your pest is wasps and not bees. We are unable to treat for bees and you may be subject to a callout charge if you have not checked this.

Wasp or Bee-page

Please note wasps do not swarm. If you are experiencing a swarm in your garden, it is likely to be bees. You can find more information about bees on the website of the British Bee Keepers Association or The Bumblebee Conservation Trust .

If you are sure you have a wasps nest, you can use our online form to:

Request pest control

We are able to treat for ants and fleas (inside only) at your domestic or commercial property.

We cannot treat for ants or fleas in your garden. Information and advice on removing ants from your garden can be found on the BBC Website

If you would like to request pest control of ants or fleas, you can use our online form to:

Request pest control

Investigation and treatment

Domestic Pest Control Charges 2018/19

 Pest Non-benefit Benefits (see Note 1) Call out (see Note 2) 
 Wasps  £60  £48  £28
 Fleas  £60  £48  None
 Ants  £60  £48  None
 Flies  £60  £48  None
 Other insects  £60  £48  None
 Emergency rat (running loose in a house) (Max 1 visit) No charge (see Note 3) No charge (see Note 3) No charge (see Note 3)
 Rats  £80  £64  None
 Mice  £80  £64  None

Note 1:

People on Income Support, Jobseekers Allowance (income based only), ESA (income based only) and Pension Credit (guaranteed).

Note 2:

Call out charge applies where a reported Wasp nest is found to be a Bee nest or Bee swarm.

Note 3:

Only applies to domestic situations for the removal of a rat, which is literally running around inside a domestic habitable room. We will also give free advice.

Investigation and treatment

Commercial Pest Control Charges 2018/19

 Pest First hour Additional hours (or part of) 
 Wasps  £80  £80
 Fleas  £80  £80
 Ants  £80  £80
 Flies  £80  £80
 Other insects  £80  £80
 Rat (any circumstance)  £80  £80
 Mice  £80  £80

We can provide drain surveys at the following charges:  

 Survey service  Per hour  Per day
 CCTV domestic drain surveys  £128.40  £640.80
 CCTV commercial drain or sewer survey  £128.10  £768.60

Please email us for more information about any of the above services on environmental.health@northlincs.gov.uk.

Pest control rat

Related pages

Opening hours

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

Closed Saturdays, Sundays and bank holidays

We provide a pest control service at a reasonable cost to the occupiers of domestic and commercial premises to eradicate rats, mice, wasps, ants and fleas