[ skip to content]

Subscribe to updates
Choosing a Care Home

Choosing a care home

The thought of going to live in a care home can be worrying time, whether for yourself or someone else. It is an important decision to make and one that we can help you with. There may be other options to living in a care home. The standards that care homes should meet are set out and inspected by the Care Quality Commission (CQC). The CQC produces a report for each care home to help you choose which one is right for you.

Many people employ a Personal Assistant or a Home Carer to provide care in their own home. It is important to make sure you have explored all your options before making the decision to move into a care home. It is always best to contact our Adult Access Team first who can help you explore your options and make a decision about what will be best for you. 

Eligibility

If you or your family do decide that a care home is your best option, you can request a care assessment to see if you are eligible for support from the council. 

The assessment will enable us to see if you meet the eligibility criteria for care and support.

You may also be eligible with help towards your care home costs. Read more about paying to live in a care home.

It is always recommended that anybody who is going to be accessing social care should seek independent financial advice so they can get the most out of their assets and savings. 

If you are not eligible for financial help, you are known as a self-funder, which means you can choose any care home that meets your budget. 

Care homes

There are two main types of care home; residential care homes or nursing care homes.

  • Residential care homes can provide short term care (respite) or long term care and include accommodation, meals and personal care
  • Nursing homes have registered nurses on site who can provide help with more complex health needs

Finding a care home

A list of all registered care homes can be found on the Care Quality Commission website.

Find a care home on the Care Quality Commission website

Deciding on the right home

If you choose the option to live in a care home we advise the following:

  • Ask to see their latest Care Quality Commission inspection report.
  • Check to see if the care home is online and read any reviews users may have left.
  • Visit the home more than once and at different times of the day. A good care home should always be happy and encouraging for you to come in and have a look around. 
  • Have a chat with residents or family members who are there and ask them for their opinions and experiences of the home.
  • Ask for a copy of the Service User Guide to be able to take away and read at your leisure. This guide will tell you more about the home and what they offer. It should also include any additional costs the home charges which aren't part of the main fee, for example an on site hairdresser. 

Questions to consider when you visit the home:

  • Is the general atmosphere of the home friendly and inviting?
  • Are the staff friendly? 
  • Are there plenty of staff around? Don't be afraid to ask them what their staff to residents ratio is. 
  • What are the transport links to the home? 
  • What sort of things happen in the community?
  • What activities does the home provide? This is important if your family member already has hobbies and interests and wants to continue to do those things when they move into a care home. 
  • How does the home welcome family and friends? Can they join you at meal times, for example?
  • Are you happy about the standard of meals that the home provides?

You may need several visits before you make up your mind. This should not be a problem. It is a big decision to make.

Standards

For further information on care homes in North Lincolnshire and what standards you have a right to expect from your care home the Care Quality Commission (CQC) website. The CQC is an independent inspectorate for all health and social care in England. This includes care homes and home care services.

Information to help people choose, compare and comment on residential care homes and home care services is available on the:

NHS Choices website

If you feel that your views in regard to your future are not being considered, you can speak to an independent advocate who can help you to get your views heard. 

Paying to live in a care home   

Contact details

 aapcustomersupport@northlincs.gov.uk

01724 297979

Access Team
Adult Services
Church Square House
30-40 High Street
Scunthorpe
DN15 6NL

Opening hours

Monday to Thursday: 9am to 5pm

Friday: 9am to 4.30pm

Last updated: 06/01/2017
Ratings
How would you rate this page?