Fitness class booking terms and conditions
All classes must be booked in advance to guarantee your place. Health and fitness members and booking card holders can book up to eight days in advance for classes.
A booking card can be purchased from any of our leisure centres for £5 per year.
Please do not book classes if you are not certain you can attend them.
The minimum age for classes is 16 years of age.
All decisions are at the discretion of the management.
What if I can't make a class I have booked?
If you are unable to attend a class that you have booked, you must contact reception to cancel your place.
Class cancellations are required by 3pm for evening classes that day, so the place can be offered to another customer.
If you have booked a class and do not attend, you will be treated as a 'no show'. A 'no show' will incur a charge for that class, including health and fitness members.
Please ensure you check in for your class at reception or by using the kiosk, collect your receipt and are outside the studio at least five minutes before the class start time. If you haven't registered as attending, your place maybe given to another customer on the waiting list.
Repeated 'no shows' will result in you losing your advance booking rights.
Fitness class health, safety and etiquette
Please ensure you inform the instructor before the start of the class if you are new to the class, you have any injuries, illnesses or you are pregnant .
Please ensure you arrive for the class in plenty of time to park, check in at reception and get changed before the start of the class.
We ask that you wait outside the studio until the instructor is present and the previous class has finished. If you arrive late for a class and it has already started, the instructor may not let you in. This is at the discretion of the instructor on the grounds of health and safety.
We ask that all coats, bags and personal belongings at left in a locker and not taken in to the studio, as they may cause a trip hazard.
Please bring a towel and water bottle with you to all classes
Please note: if you are attending a BodyPump class for the first time, you must attend a technique clinic before participating it the class.