Our role is to safeguard the interests of consumers and the business community within North Lincolnshire.
We are always working to achieve a fair and safe trading environment and we do this by providing our service to both consumers and businesses within North Lincolnshire within the framework of our Service Standards [PDF, 55Kb].
We provide initial advice to consumers in conjunction with our partners at the Citizens Advice.
We will support and encourage businesses by providing advice and information to help you get things right first time, so you are less likely to market goods and services that do not comply with Trading Standards laws.
We undertake a targeted inspection programme to create a ‘level playing field’ for you by ensuring compliance by businesses across North Lincolnshire.
We will take appropriate action against traders who fail to comply with Trading Standards legislation in accordance with our Enforcement Policy [PDF, 200Kb]
Our service is divided into separate teams, each dealing with a specific area of Trading Standards law:
Fair Trading Team – deals with the motor trade, counterfeiting and rogue traders
Safety Team – deals with product safety, underage sales, the storage of petrol and fireworks
Food and Feed Team – deals with food from ‘farm to fork’ including, labelling, composition and sampling
Animal Health Team – deals with farmed animal health and welfare
Metrology Team – deals with all weights and measures equipment in use for trade