[ skip to content]

Subscribe to updates
Taxi Drivers

Taxi drivers

Who needs to apply for a licence?

Any person who carries passengers for hire and reward needs to apply for a taxi licence.

Licensed drivers will be required to carry vulnerable adults and/or children in their vehicles. The council will not license anyone to drive a hackney carriage or private hire vehicle unless it is satisfied that they are a fit and proper person. In considering the fit and proper test, applicants will be required to:    

*The paper counterpart to the photo card driving licence is no longer valid, nor issued, by the DVLA. 

We will conduct checks with the DVLA on all people who apply to be a licensed driver. This is to ensure that their DVLA driving licence is valid and that there are no relevant endorsements on the licence.  

You will need to obtain a code from the DVLA website. 

You can use this service to create a licence 'check code' to share your driving record with us. 

The 'check code' will give us the authority to check on your DVLA licence: 

  • The types of vehicles you can drive
  • Any penalty points or disqualifications you have
  • The last eight characters of your driving licence number 

The code expires after 21 days so please make sure you get it when you submit your application.  

Consent for DBS Data Processing

As from 25 May 2018 the GDRP Data Protection Regulations come into force. This effects how your personal data can be used.  In order that your disclosure can be processed, you must read the Standard / Enhanced Check Privacy Policy.

When completing your application form you will need to sign to say you have read the policy and understand how the Disclosure Barring Service will process your personal data.  Without this consent your application can not be processed.   

Application forms for hackney carriage and private hire vehicle driver's licences can be downloaded:

PLEASE NOTE: All documents supporting this application must be supplied within three working days, otherwise the application may be deemed incomplete and be rejected. The application process will not commence until all information has been received.  

Guidance on determining the suitability of applicants and licensees in the hackney and private hire trades [PDF, 778Kb].

Fees and charges 

You can find the fee for this licence by going to our fee register. 

Hackney carriage and private hire vehicle drivers must take a knowledge test and pass all papers before a licence can be issued. They can find all the information required to pass this test in the Taxi Study Guide [PDF, 857Kb]. 

Licences are now issued for a three year period. 

Under the Equality Act 2010, drivers of Hackney carriage and private hire vehicles have a legal obligation to carry passengers and assistance dogs and wheelchair users.  When carrying these passengers, drivers can not charge any more than the metered fare; must allow the assistance dog to remain with the passenger and afford all reasonable assistance.  The term “assistance dogs” refer to more than just guide dogs for blind people. It includes: 

  • Guide dogs for the blind – white harness with yellow fluorescent strips
  • Hearing dogs for the deaf – burgundy jacket
  • Dogs for the disabled (seven years to adult) – yellow jacket
  • Dogs for the disabled (to work with children) – blue harness
  • Canine partners (people with physical impairments) – purple jacket
  • Support dogs (physical and other impairments) – blue jacket 

Under the Act, it is an offence for any operator or driver to refuse to carry assistance dogs. On conviction for such an offence, drivers can be fined up to £1,000. 

Where a driver has an allergy to dogs, the driver must apply for an exemption from carrying assistance dogs.  

To apply for an exemption, a driver must fill in an Exemption application form [PDF, 34Kb]. 

If no exemption has been applied for and subsequently granted, then drivers are still required to carry assistance dogs. Where an application is made to us for an exemption, it must be supported by medical evidence. The driver with the allergy should be under the care of a specialist consultant and will be required to produce reports from their consultant. 


Our traded services

Contact details


01724 297750  

Licensing Department 
PO Box 42 
Church Square House 
DN15 6XQ

Opening hours

Monday to Thursday:

9am to 12.30pm and 2pm to 4.30pm


9am to 12.30pm and 2pm to 4pm

Last updated: 24/08/2018