[ skip to content]

Subscribe to updates
Can you backdate my claim?

Can you backdate my claim?

Housing benefit or council tax reduction is usually paid from the Monday after we get your claim form.

If you can show ‘good cause’, we may be able to pay your benefit earlier than this. This is called 'backdating' your claim. Good cause must be continuous for the period you want benefit backdated for.

If you are of working age, the law says we can consider backdating your claim for up to one calendar month, as long as you qualify for the whole of that time.

If you have reached the qualifying age for State Pension Credit you do not have to show good cause and we can backdate your claim for up to three months, as long as you qualify for the whole of that time.

You should continue to pay your Council Tax or rent while we are considering backdating your claim. 

By good cause, we mean certain circumstances that may have caused you to delay making a claim. Each request for backdating is considered individually, but below are some examples of things that we consider good cause:        

  • if you did not understand that you could claim for some good reason, such as a language difficulties
  • if an official organisation wrongly told you that you were not entitled to housing benefit or council tax reduction

If you have reached the qualifying age for State Pension Credit you do not have to show good cause and we can backdate your claim for up to three months, as long as you qualify for the whole of that time. 

Make sure you fill in our online claim form for the period you are claiming for and give us all of the supporting evidence we ask for as soon as possible. 

We will decide whether we consider your reasons are good enough to backdate your benefit. We will write to you and tell you our decision.

If we decide not to backdate your benefit, we will tell you why.

If you do not agree with our decision, you can ask us to look at it again or you can appeal against it. You must write to us within one month of getting our decision. Your letter should say why you are not satisfied.

Contact details

benefits@northlincs.gov.uk 
0300 3030164    
Fax: 01724 296104

Or write to:

Benefits   
Hewson House
Station Road
Brigg
DN20 8XB 

Opening hours

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

Last updated: 31/08/2017
Ratings
How would you rate this page?