If you think your Housing Benefit or Council Tax Support may be wrong, you can apply for a reconsideration or appeal online.
Apply for a reconsideration or make an appeal
Housing Benefit legislation is set by central Government and the council must follow this legislation when making a decision about your entitlement. You can ask for a reconsideration or make an appeal if you think we have made a mistake in applying the legislation.
The local Council Tax Support scheme was agreed by elected council members after public consultation. You cannot appeal against the scheme itself but you can ask for a reconsideration or make an appeal if you think we have made a mistake in applying the scheme rules.
If you would like to comment on the local Council Tax Support scheme, please write to your local MP or councillor.
To help you understand the reconsideration and appeals process you should read the information given below.