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Armed Forces Community Covenant

Armed Forces Community Covenant

The North Lincolnshire Community Covenant is a voluntary statement of mutual support between the civilian community and both serving and former members of the armed forces.

The purpose of the Community Covenant is to encourage support for the armed forces community living in North Lincolnshire and to recognise the sacrifices made by members of the armed forces, particularly those who have given the most.

After leaving the forces, the transition back to civilian life can present real challenges for some people.

Support for military veterans

The Royal British Legion (RBL) provides a national call centre on 0808 802 8080 which operates 8am to 8pm, seven days a week. They also offer online support via their website:

Visit the British Legion website 

There is also a drop-in service for North Lincolnshire veterans and their families:

  • Citizens Advice, 12 Oswald Road, Scunthorpe on the last Thursday of each month
  • North Lincolnshire Veterans Community Hub, 31 Frances Street, Scunthorpe on the first Thursday of each month 

Appointments can be made though the RBL call centre. Contact Mark Jackson, the case officer for North Lincolnshire, on mjackson1@britishlegion.org.uk.

In North Lincolnshire we have identified four areas of assistance that may be helpful for serving and former members of the armed forces:

  • Housing and welfare benefits
  • Health and well-being
  • Employment Education and Training
  • Covenant Grant Scheme

For information about welfare benefits and housing in North Lincolnshire, please see our Welfare Benefits pages.

For help or advice to find a home or if you are risk of losing your home contact the Housing Advice Team and tell them you are a member or former member of the armed services. Find out how Housing can help.

Contact Housing Advice:

01724 297777


Housing Advice Team
North Lincolnshire Council
Church Square House
North Lincolnshire
DN15 6XQ

To find out whether you may be entitled to financial support (including the widow, widowers and dependents of those have served) visit GOV.UK.

The Citizens Advice Bureau helps people resolve their legal, money and other problems by providing free information and advice.

Contact details - main office

12 Oswald Road
North Lincolnshire
DN15 7PT

01724 870941

Moneyforce is a free self help tool for service personnel and their families. It helps you with managing your money by providing:

  • useful information on borrowing, saving, budgeting and spending, as well as planning for the future;

  • information about different stages of your military career – including pay and career structures, allowances, managing finance as you deploy, assignment in the UK or abroad and making plans for when you leave the Service;

  • life and family – information on managing life’s challenges – setting up home, marriage, divorce, children;

  • managing crises – useful information and guidance to help people through tough times;

  • tools – a budget calculator, a car cost calculator and a credit card calculator to help you make informed decisions and plan for the future;

  • get help now – signposts to organisations that can provide advice and assistance on issues ranging from alcohol problems, debt and emotional issues, to war pensions and compensation.

Contact your GP and tell them that you are a member of the Armed Forces Community. 

If you don’t have a GP find one on the NHS website:

Find a GP 

For physical health worries, 24 hour advice is available from the NHS Direct line on 0845 4647.

For mental health worries, the RBL provide a drop-in service on the second and fourth Thursday of each month from 10am to 1pm at The Citizens Advice Bureau, 12 Oswald Road, Scunthorpe

The veterans' mental health charity, Combat Stress, have a 24 hour helpline - 0800 138 1619.

Bereaved and full of grief? Call CRUSE Bereavement Care on 0844 4779400 or visit the CRUSE website.

Cruse is funded by the government to help armed forces families in times of need.

Problems with alcohol and drugs?

If you would like to talk to someone locally for information, advice or support, contact:

Community Alcohol Service
01724 852675
86 Oswald Road, Scunthorpe
Drop in - Monday to Friday, 10am to 12pm,
Wednesday, 5pm to 7pm


Knotted Note, Fleetgate, Barton Upon Humber
01652 637489
Drop in - Thursday, 1.30pm to 5pm

Violence in the home?

For advice and guidance, please visit Safer Neighborhoods or the support service, It's My Right. Their confidential helpline is 0800 197 47 87.

For employment please contact your local Jobcentre Plus and tell them that you are a member of the Armed Forces Community. For more information, see the finding a job pages on GOV.UK.

Civvy Street provides information and specialist forces recruitment services to help find a job, change your career or even set up your own business. Their free helpline is 0800 169 4073.

As a service leaver, if you require resettlement support, career transition advice or training opportunities then the Career Transition Partnership can help you.

For advice on opportunities to volunteer while looking for work please see our voluntary work page.

Our Adult Community Learning service offers a wide variety of courses in venues across North Lincolnshire. Many of our courses will help you work towards a qualification.

Other sites of interest

Contact details


01724 297000

Hewson House
Station Road
North Lincolnshire
DN20 8XB

Opening hours

Monday to Friday: 9am to 4.30pm

Last updated: 06/03/2018