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Tell Us Once

Tell Us Once

When someone has died, there are lots of people to notify at a time when you feel least like doing it. North Lincolnshire Registration Service is pleased to be able to offer an innovative service called Tell Us Once.

This service informs certain local government and central Government departments on your behalf that a death has occurred. This free service is delivered straight after a death registration, so you don't even need to leave the Register Office to notify key departments of the change in circumstances. 

The whole process, registration and Tell Us Once, takes about 40 minutes. The Tell Us Once service is available to the next of kin or the person dealing with the estate of the deceased.

If you are unable to use the service at the time of registration, you can telephone the Department for Work and Pensions (DWP) Tell Us Once helpline on 08000857308 and give the information.

You can also use the online service and complete the notifications yourself by visiting the GOV.UK Tell Us Once pages.  

The service is optional but most people who register a death choose to use Tell Us Once. They tell us that it saves them time at a stage in their lives when they are busy dealing with the emotional difficulties that come with bereavement.

Tell Us Once can notify the following departments after you have registered a death:

  • Attendance Allowance
  • Adult Services 
  • Blue badge parking permit
  • Carer's Allowance
  • Child Benefit
  • Child Tax Credit
  • Children's services
  • Council Tax
  • Council Tax Reduction
  • Disability Living Allowance
  • Driver and Vehicle Licensing Agency
  • Electoral Services
  • Employment Support Allowance
  • Housing Benefit
  • Incapacity Benefit
  • Income Support
  • Jobseeker's Allowance
  • Library services
  • Owe payments to council
  • Passport service
  • Tax help for older people
  • Working Tax Credit

The departments you have chosen to notify will contact you directly if they need any more information to process your change in circumstances.

When you call the Register Office to make an appointment to register a death, we will ask if you would like to use the service and tell you what information you need to bring with you.

To make an appointment (or for any queries), please contact us on registrars@northlincs.gov.uk or   01724 298555.

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Contact details

registrars@northlincs.gov.uk          
01724 298555                                    
Fax: 01724 296020

North Lincolnshire Registration Service
Civic Centre
Ashby Road
Scunthorpe
North Lincolnshire
DN16 1AB

Opening hours

Monday to Friday: 9am to 4pm
Saturday: 10am to 4pm

Last updated: 07/02/2017